Before you start
Confirm whether the item was only added, already sent to kitchen, or already prepared; follow the outlet policy.
Open the correct workspace
Open the supported Void/Cancel action from the order line.
Complete the operation
Have an authorized manager approve when required and record the void reason.
Review and confirm
Confirm the change and any resulting kitchen cancellation notice or stock effect.
Check the result
Check the amended bill and void audit trail before settlement.
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