ZOVRO ERP
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ZOVRO LEARNING CENTER

Restaurant POS: Void or Cancel an Item

Remove or cancel an ordered item with the correct approval trail.

STEP 1

Before you start

Confirm whether the item was only added, already sent to kitchen, or already prepared; follow the outlet policy.

STEP 2

Open the correct workspace

Open the supported Void/Cancel action from the order line.

STEP 3

Complete the operation

Have an authorized manager approve when required and record the void reason.

STEP 4

Review and confirm

Confirm the change and any resulting kitchen cancellation notice or stock effect.

STEP 5

Check the result

Check the amended bill and void audit trail before settlement.

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