Check active company
Verify you selected the correct company. Permissions may differ by company.
Related guide: Assign User PermissionsCheck role access
Ask the authorized company administrator to review the module and operation permissions.
Refresh access safely
After permission changes, use the supported sign-in/refresh process and check again.
Escalate with details
Provide the module name, company and error message to support; do not send passwords or OTP codes.