Retail POS: Price Override with Supervisor Approval

STEP 1

Before you start

Identify the approved selling price and ensure the requested override follows your company minimum-price policy.

STEP 2

On the POS billing line, choose the price adjustment action available for your role.

STEP 3

If supervisor approval is requested, have the authorized supervisor enter the PIN privately; do not share the PIN with cashiers.

STEP 4

Confirm the approved price is reflected in totals before payment; cancel unauthorized or below-minimum changes.

STEP 5

Review the transaction audit details if a manager requests confirmation of who authorized the price.