Hotel: Front Desk Shift Closing and Reports

STEP 1

Before you start

Choose the correct shift, business date, cashier and property.

STEP 2

Open Front Desk Shift Summary or Hotel Reports.

STEP 3

Review reservations, check-ins/checkouts, room income, advances, cash/other collections and adjustments.

STEP 4

Reconcile declared cash and payment totals; resolve differences before closing the shift.

STEP 5

Confirm the closing report is archived and the next shift has an accurate opening position.