Hotel: Room Change During a Stay | ZOVRO ERP Learning Center

STEP 1

Before you start

Confirm the reason, original room, replacement availability and any rate difference.

STEP 2

From the in-house guest or front desk use the supported room move/change action.

STEP 3

Select the destination room and confirm dates, rates and housekeeping implications.

STEP 4

Complete the authorized room move without creating a second stay or duplicated folio.

STEP 5

Verify the destination is occupied and the original room is updated appropriately.