ZOVRO ERP
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ZOVRO LEARNING CENTER

Hotel: Guest Folio and Posting Charges

Review all charges and payments related to an in-house stay.

STEP 1

Before you start

Find the correct checked-in guest and identify the expected room, services and advance payments.

STEP 2

Open the correct workspace

Open Guest Folio from the reservation or in-house guest record.

STEP 3

Complete the operation

Review posted room charges, services, deposits and approved adjustments; use supported posting workflow for new charges.

STEP 4

Review and confirm

Confirm descriptions, dates, taxes and amounts before posting any charge.

STEP 5

Check the result

Reconcile folio balance and review the change history before checkout.

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